Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 693 reviews

Reviews

Recommend
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20th April 2024


It is sometimes hard to get through to the surgery on the phone.

Suggested improvements
X.

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th April 2024


It is very good that you can email your health issue and get a response instead of waiting on the phone The Doctor I saw was very helpful and understanding

Suggested improvements
I don’t think there was anything that could have been done any better

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th April 2024


Phoning and waiting in a queue can be frustrating, but not too onerous.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th April 2024


I really like Dr Lord(?) at Churchfield Surgery. He’s always extremely caring and compassionate and always seems to listen and give you time to explain your problems.

Suggested improvements
Not much. I don’t like the fact that I have to speak to the doctor on the phone before I can get a face to face, but I understand the reasons for this.

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th April 2024


Had telephone consultation (although took a. Few days to get that) but booked in for clinic within 5 days to sort issue

Suggested improvements
Online booking system closes before allocated time on several days

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk